Logistics Planner

Purpose  

This position is responsible for the execution of Pyramex’s international shipments:  inbound and outbound (customer orders exported worldwide). This entails collaboration with logistics providers, sales, customer service and the warehouse team, to understand service requirements and create shipment plans in a timely manner. This function will align with the objectives of a supply chain organization that focuses on optimization, resilience, and the customer experience. 

Primary Responsibilities

• Serve as company’s subject matter expert on export and import shipping modes, processes, compliance and the international transportation market. 
• Partner with supply planning organization to ensure that inbound shipments from manufacturers meet delivery requirements. Assist in booking and allocation management with steamship lines and NVOCC’s as needed. 
• Plan all export shipments which includes management of international documentation requirements in coordination with Pyramex’s and customers’ freight forwarders.
• Troubleshoot shipping failures and provide fast solutions for customers. Furthermore, perform root cause analysis for recurring issues to create sustainable, long-term solutions.
• Utilize current technology to track international shipments. Provide sales support, exception communication, reporting. 
• Provide international freight quotes with guidance on optimal cost solutions and audit freight invoices. Manage discrepancies with providers. 
• Proactively monitor international shipping market and communicate outlook within the supply chain organization. 
• Identify and participate in supply chain initiatives and process improvements that contribute to the efficiency of Pyramex Safety. 

Job Specific Competencies

• Action Oriented – naturally inclined to get things done. Must be able to move quickly & efficiently between tasks and keep an even, pleasant attitude in a fast-paced environment.
• Learning on the Fly- learns quickly when facing new problems. Has a genuine desire to learn and grow. Can deliver results in in challenging first-time situations. 
• Creativity – open minded to doing thing differently. Approaches problems and situations with curiosity and is comfortable with providing new ideas and creative solutions
• Problem Solving – identifies problems; researches and analyzes problems, determine alternative solutions and creates action steps to solve problems
• Customer Focus- acts with customers in mind. Seeks and uses customer information to improve service

Requirements

• Bachelor’s degree required; preferably in Logistics, Supply Chain, Business or related field
• 2 years related experience in supply chain planning preferred; knowledge of international shipping a plus 
• Experience with relevant technologies, external logistics providers, and/or international shipping a plus
• Strong communication and organizational skills with the ability to smoothly manage multi-step processes that cross functions from beginning to end
• Ability to work collaboratively and build relationships with individuals in all types of roles and organizations