Return/Backorder Assistant

Essential Duties:

Returns

• Pass out mail received at dock doors daily
• Document unidentified packages that are delivered
• Process RMA’s daily (RMA = Return Merchandise Authorization)
• Inspect RMA’s for damage to packaging
• Complete appropriate paperwork relevant to the RMA
• Accurately put away RMA after credit is posted and inventory is returned

Backorder Production

• Organize backorder pick tickets
• Retrieve product needed to fill backorders
• Prepare orders (pull and scan) for shipping

Qualifications

• Ability to lift a minimum of 50 LBS
• Basic reading and writing skills
• Basic math skills
• Availability to work over 40 hours per week and occasional weekends 
• Ability to squat, bend, reach and work overhead
• Basic computer skills